Trezor.io/start — Information & Safety

Clear guidance for hardware wallet setup, best practices, and secure usage.

Get started safely with Trezor

This page provides information and safety guidance for the Trezor hardware wallet setup process. It's written for informational purposes to help you understand secure setup principles and reduce common risks when managing cryptocurrency keys.

Reading time: 4 min

Overview: A hardware wallet keeps your private keys isolated from internet-connected devices. The typical first steps include unboxing, verifying the device's tamper-evidence, initializing the device, writing down the recovery seed, and creating a strong PIN. Each of these steps has security trade-offs — understanding them reduces the chance of loss or theft.

Key concepts

  • Private keys: The secret values that control funds. They must never be entered into web pages, email, or messaging apps.
  • Recovery seed (mnemonic): A set of words used to restore a wallet. Treat this as the single most sensitive item — protect it like you would a physical vault key.
  • PIN & passphrase: A device PIN protects access on the device itself. A passphrase (if used) adds an extra layer that effectively creates a hidden wallet.

Essential safety checklist

Verify packaging Inspect the device for tamper-evidence before use. If something looks altered, do not use it.
Use official sources Obtain setup software and firmware only from official vendor pages to avoid impersonation and fake downloads.
Write the seed offline Record your recovery seed on paper (or metal backup). Do not store it in cloud services, photos, or text files.
Keep backups Store multiple backups in separate, secure locations to mitigate loss from fire, theft, or damage.

Note: Never share your recovery seed with anyone claiming to provide support. Legitimate support will never ask for this information.

Recommended setup flow (high-level)

Follow a careful sequence when initializing a hardware wallet: ensure you have a secure environment, connect only officially-supplied cables, let the device generate the recovery seed on-device, and confirm each displayed word visually before recording it.

Common threats & how to reduce them

  • Phishing websites: Cross-check URLs and bookmarks. Use direct entry, not links from email or social media.
  • Compromised computers: Prefer performing sensitive steps on a well-maintained, malware-free computer. For added assurance, use a freshly installed OS or a live system when possible.
  • Social engineering: Treat unsolicited help with suspicion. Do not accept remote access or divulge secret words to third parties.

After setup — operational safety

Once set up, practice prudent operational security: use small test transactions when sending funds to new addresses, keep software up to date, and regularly review device firmware notices from official channels.

Disclaimer: This is an informational mockup and not an official vendor page. Always rely on the vendor's official documentation and support for product-specific instructions and troubleshooting.